Business letters serve as the backbone of professional communication, but sometimes the main body of your letter isn’t enough to convey all necessary information. This is where supplements like enclosures and postscripts become invaluable tools. These additions ensure your correspondence is comprehensive, professional, and leaves no stone unturned in delivering your message effectively.

Table of Contents

What are letter supplements and why do they matter?

Letter supplements are additional elements that accompany your main business letter to provide extra information, supporting documents, or afterthoughts that enhance the overall communication. Think of them as the supporting cast that makes your main message shine brighter. These supplements include enclosures (additional documents), postscripts (P.S. notes), proper margins and indentation, and identification marks that show who wrote and typed the letter.

In today’s fast-paced business environment, these supplements aren’t just nice-to-have features – they’re essential components that can make the difference between a complete, professional communication and one that leaves recipients confused or lacking important information.

Mastering enclosures in business letters

Enclosures are perhaps the most common and crucial supplements to business letters. These are additional documents that you include with your letter to provide supporting information, evidence, or materials referenced in your main message.

Common types of enclosures

The types of enclosures you might include vary depending on your letter’s purpose:

Financial documents: Invoices, receipts, payment vouchers, or financial statements that support payment requests or financial discussions mentioned in your letter.

Legal documents: Contracts, agreements, certificates, or legal notices that require the recipient’s attention or signature.

Informational materials: Brochures, catalogs, price lists, or company reports that provide additional context to your letter’s content.

Forms and applications: Employment applications, registration forms, or questionnaires that need to be completed by the recipient.

Proper enclosure notation

The key to professional enclosure handling lies in proper notation. At the bottom of your letter, typically two lines below your signature block, you should clearly indicate what documents are enclosed. Here are the standard formats:

For a single enclosure, simply write “Enclosure” or “Enc.” For multiple enclosures, you have several options: “Enclosures (3)” indicating the number, or “Enclosures:” followed by a list of each document. For example:

Enclosures:
– Invoice #12345
– Product catalog
– Return envelope

This clear notation serves multiple purposes: it helps you ensure all documents are included before sending, alerts the recipient to look for additional materials, and provides a checklist for the recipient to verify they’ve received everything.

The strategic use of postscripts (P.S.)

The postscript, commonly abbreviated as P.S. (from Latin “post scriptum” meaning “written after”), is a powerful tool that many business writers underutilize. A well-crafted postscript can add significant value to your business communication.

When to use a postscript effectively

Adding urgency: Use a P.S. to emphasize time-sensitive information that might get lost in the main body of your letter.

Personal touch: In business relationships where you have an established rapport, a postscript can add a personal note that strengthens the professional relationship.

Call to action: A P.S. can serve as a final reminder about actions you need the recipient to take.

Additional information: Sometimes you remember important details after completing your letter. Rather than rewriting the entire document, a postscript allows you to add this information professionally.

Writing effective postscripts

An effective postscript should be brief, relevant, and add genuine value to your communication. Avoid using it as a dumping ground for thoughts you forgot to include earlier. Instead, think of it as a strategic communication tool.

For example: “P.S. The deadline for submitting proposals has been extended to March 15th due to the recent holiday schedule.” This postscript provides valuable, time-sensitive information that recipients will appreciate.

Professional formatting through margins and indentation

While not always considered traditional “supplements,” proper margins and indentation are crucial elements that supplement your letter’s professional appearance and readability.

Standard margin guidelines

Professional business letters typically use one-inch margins on all sides. This creates a clean, balanced appearance and ensures your letter looks professional whether it’s printed or viewed digitally. Consistent margins also make your letter easier to read and more visually appealing.

Indentation strategies

You have two main formatting choices for business letters: block format (where everything aligns to the left margin) or modified block format (where certain elements like the date and closing are indented). Whichever format you choose, consistency throughout the document is key.

Proper indentation helps organize your information hierarchically, making it easier for recipients to scan and understand your message quickly.

Identification marks: The professional signature

Identification marks might seem like minor details, but they serve important professional and practical purposes in business correspondence.

Writer and typist initials

At the bottom of your letter, typically in the lower left corner, you should include initials that identify both the writer and the typist (if different people). This follows the format: Writer’s initials/Typist’s initials (e.g., “JD/mk” where JD represents John Doe, the writer, and mk represents Mary Kim, the typist).

These identification marks serve several purposes: they provide accountability for the document’s content and preparation, help with filing and reference systems, and assist in follow-up communications when multiple people are involved in correspondence preparation.

Reference numbers and codes

In larger organizations, letters often include reference numbers or codes that help with filing, tracking, and follow-up. These might appear near the date or at the bottom of the letter, depending on company policy.

Putting it all together: A complete professional letter

When you combine all these supplements effectively, you create a comprehensive communication tool that leaves nothing to chance. Your letter becomes more than just a message – it becomes a complete package that anticipates the recipient’s needs and questions.

Consider this scenario: You’re sending a proposal to a potential client. Your main letter outlines your services and pricing. Your enclosures include a detailed proposal document, company brochures, and client testimonials. Your postscript reminds them of an upcoming deadline for decision-making. Your identification marks show professionalism and accountability.

This comprehensive approach demonstrates attention to detail, professionalism, and respect for the recipient’s time and information needs.

Common mistakes to avoid

Forgetting to include mentioned enclosures: Always double-check that you’ve included every document you’ve noted in your enclosure list.

Overusing postscripts: A postscript should be the exception, not the rule. Use it sparingly and strategically.

Inconsistent formatting: Maintain consistent margins, indentation, and spacing throughout your document.

Missing identification marks: These small details contribute significantly to your professional image.

What do you think? How might these letter supplements change the way you approach business correspondence? Which of these elements do you think would have the biggest impact on making your business letters more effective and professional?

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Business Communication

1 An Introduction to Communication

  1. What is Communication?
  2. Importance of Communication
  3. Process of Communication
  4. Barriers to Communication
  5. How to Remove Communication Barriers
  6. Principles of Effective Communication

2 Types of Communication

  1. Verbal Communication
  2. Non Verbal Communication
  3. Effective Non-Verbal Communication

3 An Introduction to Business Communication

  1. Concept of Business Communication
  2. Characteristics of Business Communication
  3. Types of Business Communication
  4. Role of Business Communication

4 Purpose of Business Communication

  1. Purpose of Business Communication
  2. Communication for Improving Knowledge of Remote Workers
  3. Communication for Improving Customer Satisfaction and Retention
  4. Communication for Building a Better Company Image
  5. Communication Through Modern Technology

5 Channels of Business Communication

  1. Factors Influencing Communication Channels
  2. Organizational Structure Based Channel
  3. Direction Based Channel
  4. Expression Based Channel

6 Principles of Letter Writing

  1. Basic Principles of a Business Letter
  2. Form and Arrangement of a Business Letter
  3. Supplements to the Arrangement of the Letter

7 Business Correspondence-I

  1. Business Letters
  2. Planning the Letter
  3. Kinds of Business Letters

8 Business Correspondence-II

  1. Publicity and Public Relations
  2. Letters to Editors
  3. Postal Services

9 Meetings-I

  1. What is a Meeting?
  2. Classification of Meetings
  3. Requisites of a Valid Meeting
  4. Rules Governing Meetings
  5. Preparation for and Conduct of Meetings
  6. Notice
  7. Agenda
  8. Role of Secretary
  9. Quorum
  10. Role of Chairman: His Powers and Duties

10 Meetings-II

  1. Motions, Amendments, and Resolutions
  2. Interruptions
  3. Voting Procedures and Methods
  4. Minutes of Meetings

11 Business Reports

  1. Meaning and Definition of a Report
  2. Importance of Reports
  3. Essentials of a Good Report
  4. News Reports
  5. Academic Reports
  6. Market Survey Reports
  7. Sample Market Survey Report
  8. Internal Enquiry Report

12 Process of Writing a Report

  1. General Guidelines for Preparing Reports
  2. Procedure of Report Writing
  3. Stages in Report Writing
  4. Long Reports
  5. Short Reports
  6. Memorandum Form
  7. Minutes Form
  8. Letter Form

13 Precis Writing

  1. What is a Precis?
  2. Characteristics of a Good Precis
  3. Method of Writing a Precis
  4. Problems in Writing a Precis
  5. Some Illustrations

14 Some Business Terms-I

  1. Accounts
  2. Accounts Payable
  3. Accounts Receivable
  4. Annual Equivalent Rate (AER)
  5. Annual Percentage Rate (APR)
  6. Acquisition
  7. Affiliate Marketing
  8. Balance Sheet
  9. Brand
  10. Business Plan
  11. Capital
  12. Demonetisation
  13. Digital India
  14. Disinvestment
  15. Economic Development
  16. Economic Reforms
  17. Employee Empowerment
  18. Employee Engagement
  19. Feedback
  20. Finance
  21. Forecast
  22. Globalisation
  23. Gross Domestic Product
  24. Human Resources
  25. Incubation

15 Some Business Terms-II

  1. Negative Equity
  2. Net Asset Value (NAV)
  3. Non-performing Assets (NPA)
  4. Nominal Interest Rate
  5. Nominal Value
  6. Price Point
  7. Privatisation
  8. Public Relations
  9. Recruitment
  10. Self Reliant Economy
  11. Stakeholder
  12. Start-Up
  13. Stock Market
  14. Thinking Outside the Box
  15. Unique Selling Proposition
  16. Vocal for Local

16 Words Often Confused

  1. Words Often Confused

17 Words Often Misspelt

  1. Words Often Misspelt

18 Voice Mail, Video Conferencing and Conference Calls

  1. Conference Calls
  2. Video Conferencing
  3. Voice Mail and Answering Machine
  4. Using Visual Aids

19 Preparing for Job Market

  1. Initial Preparations
  2. Evaluation of the Job Advertisement
  3. Preparation of the Application Letter
  4. Writing a Curriculum Vitae
  5. Preparation for the Personal Interview